Powerful Add-Ons for Your PBX

Monitor agents in real time.

Silently listen for quality control, whisper coaching, and barge-in to help live situations.

Starts at $50/month

Real-time call center dashboard.

See callers waiting, agents available, and wait times as they happen. Spot bottlenecks and rebalance queues before callers drop

Starts at $50/month

Time-window based statistics for SLA management.

Track answer rates, wait times, abandonment rates, and agent performance.

Starts at $50/month

Dial and play a recorded message. Announcements, reminders, and alerts at scale.

Starts at $20/month

Dial, play a message, then connect to an IVR tree — outbound self-service flows or handoff to a live agent.

Starts at $35/month

Dial, play a message, and record caller input. Automated surveys, polls, and feedback collection without agent intervention.

Starts at $60/month

Maximize agent productivity on outbound campaigns. Automatically predicts agent availability and dials ahead.

More conversations, less idle time.

Starts at $10/month

Automatically adjusts dialing rates in real time to stay compliant with Ofcom and FCC regulations. Maximum connect rates without crossing compliance
 thresholds

Starts at $20/month

Connect your IVR to any external system, capture inputs, process data, and speak results back to  callers.

Input Capture, Dynamic Voice Play, Web Connectors and Groovy scripts to parse external responses.
‍
Full programmability stack.

Starts at $125/month

Turn any AI chatbot into a phone agent. Aalia Voice bridges your chat service to live phone calls — callers talk naturally, the AI responds in real time.  

Already integrated with Aalia Agents in Aavaz 361.

Contact Us to Learn More

Sync calls, workflows, and metrics to boost productivity and transparency

Starts at $5/month